Q: What does the website migration service consist of? Will my site be safe?
A: The web site migration service on offer at Mardec Webhost is completely free and involves moving all your website files, databases and emails from your present provider to your brand new web hosting account with us. We’ll also fine–tune all the settings required for your web sites to be fully operational on our leading–edge cloud hosting platform.Our techs are fully capable of moving any sort of website. With years of work experience behind their backs, they are well–versed in the inner workings of our hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–built app with lots of custom libraries is as elementary as transferring a simple WordPress blog.
Q: How much time will it take for my web site to be migrated to your platform?
A: There are plenty of aspects to keep in mind – the total amount of web files, the size of the database, the complexity of the website itself and the current workload of our website migration experts, etc. That being said, we do our very best to perform all web site migrations in a 48–hour window. Less sizeable web sites are transferred much faster – usually in less than 24 hours.
Q: Do you require anything from me before you begin moving my site?
A: We’ll require the login details for your old web hosting provider’s Control Panel along with the web site’s name (domain name).
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my site be unavailable?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your former web hosting provider. After the migration is over, we will ensure that everything is working correctly and that the integrity of your web content is not affected before informing you that the migration is finished. Then we will tell you how to transfer the domain over to your hosting account with us and how to change your DNS settings.
Q: Will my old hosting provider learn that I’m leaving them?
A: Nope. We will never contact your web hosting provider about anything. They will not be aware of the website transfer either.
Q: Which hosting platforms do you support?
A: We can migrate your site from any hosting provider or any Linux–based hosting platform as long as we can get access to the Control Panel and there’s FTP access available.The only sites that we are unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.