1 hour ticket response
We are committed to offering a prompt and appropriate answer to each tech support ticket sent by a client. Our accomplished customer support team representatives will review your issue and will offer you the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average trouble ticket response time has proved to be twenty minutes.
A Top–Class Client Support Service
We have a team of web hosting support experts who will be happy to respond to all your questions anytime you require assistance. The majority of our customer service staff representatives have many years of experience in the Linux shared hosting packages sector, so you can constantly rely on fast and in–depth answers to your questions.
An Easy–to–Browse Help Center
In the Site Control Panel you can find an easy–to–browse Help Center section where you can find quick suggestions on how to use our hosting services. You can find the answers to your inquiries in the F.A.Q. repository, find more suggestions in the web hosting account management articles or check the how–to video tutorials.