Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution warranty with all our Linux shared hosting packages packages, which means each individual support request you post will undoubtedly be responded to in less than 1 hour maximum. Our support team members are educated to swiftly sort out any case and to offer you reasonable advice on any situation that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a group of knowledgeable employees which are ready to answer your question as fast as possible. You’re able to make contact with the support team by starting a customer assistance ticket from your Site Control Panel or by sending us an e–mail. On working days, you can also contact us on the telephone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require help while working on your sites within the Control Panel, you are able to always just click the Help button and locate your question in the list of content articles that will came up. We have as well turned many of the articles and reviews into instructional videos. The catalogue of video tutorials will load if you click the Videos key located on the top right.