Irrespective of the fact that the web hosting service supplied by the different companies is approximately the same, each provider has their own platform with its own modifications and ways to accomplish specific procedures. In this situation, an extensive knowledge base would be quite useful both for people with little to no experience and for technically experienced individuals who will eventually find out how particular operations are completed, but will lose some time meanwhile. The objective of such a knowledge base is to make the service quick and simple to use, sparing users loads of time and efforts. The consequence is gladder customers, since they can effortlessly find the info they require, and significantly less work for the support staff members, because typically the majority of the questions and problems that customers have are already included in the knowledge base. If the articles themselves are competently written and cover more topics, you will be able to find out more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Shared Hosting
If you get a shared hosting account through us, you will acquire access to our thorough online help documentation where you will find info on more or less everything associated with our hosting plans. The topics vary from how to set up an e-mail account on your handheld device, to how to do various things using an .htaccess file. The articles themselves are written in an easy-to-understand fashion and feature exhaustive guides on how to perform a given operation within your Hepsia hosting Control Panel. You can also find information that is not directly associated with Hepsia, for example one that concerns online applications on your personal computer. The full collection of articles will be located in the Help section of the Control Panel, but those that are applicable to a given section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to get to know more or less everything associated with your account.